“The devil’s in the details.” Too often we have conversations with property owners and managers who tell us how their snow service expectations didn’t match the reality of the services they received. Don’t let this happen to you!

There are lots of reasons that the expectation might be different from the reality. However, if you take the time to fully prepare, you will experience a better outcome this winter.

Sometimes, the original RFP process didn’t dig deep enough to reveal the details of what’s expected. After 20 years in the snow industry, one thing we know to be true: The more thought and detail you provide upfront, the less you will stress when it snows.

What details to discuss? Here are just a few:

  • What are the priority areas to be serviced?
  • When are your shift changes or delivery times?
  • When do you expect servicing to begin? First Flake? One inch? Two inches?
  • Do you expect any ani-icing services before snow and ice events?
  • What level of service do you expect: low, moderate, or high level of service? What does each level mean to you?
  • What is an acceptable accumulation of snow during an ongoing event? During a blizzard?
  • Where can and can’t the snow be piled? Will you need parking stalls cleared?
  • Does the snow need to be “stacked” off the pavement?
  • Under heavy snow accumulation, do you need snow relocation or removal?

You should have confidence that your snow professional will understand your expectations.  This is the benefit of working with a company, like Sauers.  We focus on snow and give 100% for our craft and our clients. This attention to detail is how we take the worry out of winter. If you want to experience this kind of service, contact us today.

Let’s Talk Snow.

When we talk to Commercial Property Managers, we typically hear the following challenges...

  • Frustrated trying to budget/forecast snow removal expenses
  • Disappointed by poor service from their current snow contractor
  • Worried about the chaos that snow causes in their day—every time it snows
  • Sometimes all 3!

Are you experiencing any of the above challenges at your site?

Share some info with us and we’ll connect with you to schedule a 15-minute call to learn more about your needs!

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